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Mandoo.

Privacy Policy

Effective 2026-11-01

Fourneso ("we") operates Mandoo. This policy describes what we collect, why, and how we handle it.

1. What we collect

  • Account data. Email, name, and (optional) phone number for anyone who signs in.
  • Session data. Device fingerprint snippets (user agent, IP) and a session identifier used to recognise you on return visits.
  • Order data. What you ordered, where it was fulfilled, who the merchant was. Payment card data is handled by the merchant's payment processor; Mandoo never sees it.
  • Analytics. Aggregate counts of orders, revenue, and application fees — surfaced to the merchant and to Fourneso for billing. We do not sell this data to third parties.

2. Why we collect it

  • Operate the storefront and admin console.
  • Prevent abuse (rate limiting, anti-fraud, audit).
  • Bill tenants accurately and resolve support issues.
  • Send transactional email (sign-in codes, invitations, order receipts).

3. Who sees it

Merchants see the orders placed with their venue, including the customer name/phone/address they provided at checkout. Fourneso staff can see tenant metadata and aggregate billing info to run the platform. We do not share your data with third parties beyond the providers that make the service function (AWS for storage and compute, SES for transactional email, your merchant's payment processor).

4. Retention

Order records are kept for 7 years to comply with common tax and accounting rules. Session rows auto-expire after 7 days. OTP codes live for 10 minutes.

5. Your rights

You can request a copy of your data or deletion of your account by emailing privacy@fourneso.com. Deletion requests are honoured within 30 days unless we are legally required to retain specific records (e.g. tax). We'll be clear about what is removed and what remains.

6. Cookies & local storage

Mandoo uses localStorage (not tracking cookies) to keep you signed in and to remember your cart. There are no third-party analytics trackers.

7. Contact

Questions: privacy@fourneso.com.

This document is a plain-language starting point and not legal advice. Fourneso recommends you retain counsel for a review tailored to your jurisdiction and the regulations that apply to your users.